Frequently Asked Questions
How much does shipping cost?
United States orders qualify for complimentary standard shipping with no minimum purchase. Final shipping information is displayed at checkout before payment.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery within the United States typically takes 8–15 business days from the ship date. These are estimates, not guarantees. See our Shipping Policy for full details.
Do you ship internationally?
Not at this time. We currently accept orders for delivery within the United States only.
Can I track my order?
Yes. Once your order has been shipped, you’ll receive a tracking number via email.
What if my order arrives damaged?
Please contact us within 7 days of delivery and include photos of the damaged item. We’ll make it right with a replacement or refund.
Can I return a product?
Yes. We offer returns within 30 days of delivery, provided the product is unused and in its original packaging.
How can I contact you?
You can reach us through our Contact page or by email at support@auraskinofficial.com. We respond within 24–48 hours.