Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 5–10 business days, depending on your location.
Do you ship internationally?
Yes. We ship to most countries worldwide.
Can I track my order?
Yes. Once your order has been shipped, you’ll receive a tracking number via email.
What if my order arrives damaged?
Please contact us within 48 hours of delivery and include photos of the damaged item. We’ll make it right.
Can I return a product?
Yes. We offer returns within 30 days of delivery, provided the product is unused and in its original packaging.
How can I contact you?
You can reach us through our Contact page or by email. We usually respond within 24 hours.
Are your products cruelty-free?
Yes. We carefully select products that meet high quality standards and are not tested on animals whenever possible.